Hot Water Heroes Plumbing – SMS Terms & Conditions

Last Updated: 19/9/25

By opting in to receive SMS/text messages from Hot Water Heroes Plumbing, you agree to the following terms:

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1. Types of Messages You Will Receive

By providing your mobile number and opting in, you may receive SMS messages related to:

• Appointment confirmations and reminders

• Service updates and technician arrival notifications

• Quotes, invoices, or billing alerts

• Plumbing service recommendations

• Customer support responses

• Promotional or marketing messages (only if you opt-in for marketing)

You can opt out at any time.

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2. Message Frequency

Messaging frequency may vary depending on your interactions with us, such as scheduling appointments, requesting service, or responding to communications.

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3. Message & Data Rates

Message and data rates may apply per your mobile carrier’s plan.
You are responsible for all charges related to SMS usage.

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4. How to Opt Out

You may stop receiving text messages at any time.
To opt out:

Text STOP to any message we send.

You will receive a confirmation message and no further SMS messages will be sent unless you re-opt-in.

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5. How to Get Help

If you need assistance with our SMS program:

• Text HELP at any time

• Visit https://hotwaterheroesplumbing.com

• Or contact us at: norman@hotwaterheroesplumbing.com

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6. Privacy Notice

Your privacy is important to us.

• SMS consent is never shared with third parties or affiliates.

• SMS opt-in data is only used to send the messages you agreed to receive.

Full Privacy Policy:
https://hotwaterheroesplumbing.com/privacy-policy

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7. Terms of Service

By opting in, you agree to our general Terms of Service:
https://hotwaterheroesplumbing.com/terms-and-conditions

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8. Eligibility

You must be the owner or authorized user of the mobile number you provide.
Our SMS service is intended for customers located in the United States.